The Ideagen Procedure Management platform was built with a comprehensive API, which can be used to integrate with nearly any modern system. You can use the API to build and manage your own without the need to engage our product team! There are already a number of pre-built integrations available, which can be enabled or accessed depending on which Ideagen Procedure Management package your company has.

We are also open to discussing custom integrations for your business, just reach out to our team at support@opcentral.com.au

The API

Whilst the API documentation is not accessible to the general public, we can enable access on your Procedure Management account at any time - just ask! Once enabled, you can view the available API documentation from within your platform, generate API keys, and use the information to build custom API integrations within your other systems - all without needing to enlist our development team.

Data can be retrieved from Ideagen Procedure Management using the "GET" endpoints (for example, having audit results or action items displaying in an external reporting dashboard); and can also be pushed in via "POST" endpoints (for example, adding user information into Ideagen Procedure Management from an external user management system).

When the API access has been enabled on your account, it is accessible by clicking on your profile icon, then API Documentation.

On the API Documentation page, you will find instructions on creating keys and using the API generally. There are drop down menus relating to each of the modules, where you will find the corresponding endpoints available.

This is an example of the types of information that can be found within the module drop downs (Audits > Action Items are shown in example screenshot). Each module has different sets of data available, relevant to the features of the module. 

Existing Integrations

Ideagen Procedure Management has pre-built integrations which we maintain, and are included with certain packages:

Please reach out to our Success and Support team to learn more about any of the integrations listed below. 

• Deputy 
  Included in People Central. 
  Team Members can view roster and apply for leave; Managers can view team roster and approve/decline leave.
   
• Go1
  Included in Learn Central. 
  Build any Go1 course into your Training programs in Ideagen Procedure Management. Updates are automatically synced once content is selected. 
   
• Xero
  Included in Connect Central. 
  View selected financial reports (such as bank summary and profit & loss statements) for a Location, in Reporting and the Relationship Manager.
   
• MYOB
  Included in Connect Central. 
  View selected financial reports (such as bank summary and profit & loss statements) for a Location, in Reporting and the Relationship Manager.
   
• Microsoft Entra ID (previously Azure AD) 
  Included in any package, by request. 
  Single sign on and optional levels of user data management via frequent automatic syncs.
   
• Google Sheets
  Included in Audit or People Central, with the Forms module. 
  Automatically transfer data collected via Ideagen Procedure Management Form to a connected Google Sheet.
   
• Google Translate
  Included automatically in any package. 
  Auto-translate all text-based content into their chosen language on the web browser (mobile or laptop). 
   
• Google Workspace (user management)
  Compatible with select platform configurations, by request. 
  Single sign on with Google credentials.